-
30 day money-back guarantee from the date of purchase (with
the exception of items with opened software.)
- All refunds must be in their original, re-sellable condition.
All paperwork (including warranty cards), all documentation
and usually packaging must be included.
- If a product is received defective, we will exchange it for
another of the same item; we will also re-credit your credit
card for the shipping costs incurred, as long as you follow
our return-merchandise policy. If the item is no longer in stock,
we will offer a free upgrade of that item.
- All OEM products are to be handled by their respective manufacturers.
You can find their web address on the backs of their packaging.
If their packaging has been opened and/or damaged, they are
not eligible for refunds.
- All other (aftermarket) products are covered by a six (6)
month return policy; if the product becomes defective at any
time during the first 6 months after your original purchase
date, we will ship you a replacement. If we no longer carry
that product, we will replace it with an upgrade, or similar
product.
- Packages we receive without the proper RMA information will
be refused, and 88-cellular will not be responsible for any
of the shipping costs.
- Rushed orders (orders in which you, the customer, requests
non-standard shipping, and rushed processing) will not be eligible
for full shipping cost refunds, regardless of the reason for
return.
- All non-standard ($4.95 standard) shipping costs will be non-refundable.
- Items with opened software are no longer eligible for refund
exchange.
- We reserve the right to determine whether or not any refund/exchanged
item has violated the Acceptable Use Policy. Any refunded or
exchanged items which violate this policy are no longer eligible
for our warranty, or 30 day money-back guarantee. Items which
we feel have violated this policy will either be held, or re-shipped
back to the customer, at the customer’s expense.
Acceptable
Use Policy: We assume
that most items you use will receive some wear-and-tear. Any
item which has received noticeably more than average wear-and-tear
will be exempt from all warranty and refund agreements. This
includes, but is not limited to: heat damage, water damage,
intentional tampering, extreme physical damage (i.e., an internal
battery with gouges in its case) and recurring returns or exchanges.
